Adding actions
You can add new actions as the state transitions between
existing states in the State model for a schema. 
Procedure
To add a new action:
- Start the Designer.
 - In the Schema Repository Explorer view, expand the Record Types folder in your schema and then double-click on a record type. The record type editor opens.
 - Click the Actions tab to view the Record Actions grid.
 - Right-click on the Record Actions grid and click New Action. The New Action window opens.
 - Type a name for the new action in the Action Name field.
 - Select an action type. If you plan to use this action to initiate a state transition, select CHANGE_STATE as the type.
 - Click Next.
 - On the Action States page, choose the source and destination states for the new action and then click Next.
 - Enter optional help text for the action and then click Finish.