Modify a change request

This exercise shows you how to modify the change request that you submitted in the Submit a change request exercise. Complete that exercise before proceeding with this one.

To modify the change request:

  1. Click Edit > Find Record.
  2. In the Find Record window enter the record ID for the change request that you previously submitted. You do not need to enter the ID prefix and leading zeros. Click OK. The record form opens in the View Defect window.
  3. From the Actions list, select Modify.
  4. In the Description field, enter the following text:

    The Net Change from Previous Quarter value does not appear to be calculated correctly.

  5. Click the Notes tab. In the New Note field, enter the following text: This problem appears to occur only on Windows platforms.
  6. Click OK to commit your modifications.