Transition a change request to another state

This exercise shows you how to change the state of the change request that you submitted in the Submit a change request exercise. Complete that exercise before proceeding with this one.

To assign the change request that you previously submitted:

Click Edit > Find Record.
In the Find Record window enter the record ID for the change request that you previously submitted. You do not need to enter the ID's prefix and leading zeros. Click OK. The record form opens in the View Defect window.
From the Actions list, select Assign.
From the Owner list, select engineer.
Click Apply to commit your change. Notice that the State field value has changed from Submitted to Assigned.